Shawnee Optical - Lima

This place is amazing. My 3 kids and I all had appointments today starting at 9am but all came in at the same time, so we could have overwhelmed quick. The ones that checked us in were so nice, friendly and helpful and had a very efficient assembly line type to do our paperwork and we were checked in quickly. The rest of the staff was also very friendly, professional and made what could have been a hectic day fun and not stressful at all. The payments were exactly what I was thinking with our insurance so no surprises there and all of us were able to get new glasses for our new prescriptions without going over budget. They were very patient with all of us when picking out glasses and everything really. We left around 11am so getting all 4 of us taken care of in around 2 hours was amazing also. I was expecting it to be much longer since there was so many of us together but they did great and will always be coming back to them. Thank you all for your help today!

Dr. Sweidan is GREAT! I've been going to him for a couple of years now and he is always professional and helpful with issues or questions/concerns I'm having. The staff at Shawnee Optical is always, helpful, friendly and professional.

Shawnee Optical staff were friendly and helpful. Dr. Sweidan and the team did necessary testing and diagnosed my issue. Dr. Sweidan answered all of my questions, made treatment suggestions, and scheduled my follow-up appt so he can monitor my condition. Their professionalism was appreciated.

This office was incredibly helpful! I walked in to see if I could get my broken nose pads fixed, to find out the nose pads I needed were off the market. Instead of sending me away, within 5 minutes they had found nose pads in the office to switch onto mine.

My daughter failed her school eye exam and I scheduled her to see Dr Wagner, hoping for a routine eye exam with a prescription for glasses. They found an irregularity with my daughter’s vision and immediately referred her to a specialist. I called the front desk, a few days later and they were sweet enough to express my questions to Dr Wagner and she called me, to my surprise, to give me some words of wisdom and to reaffirm that the specialist was a great doctor. We visited the specialist today and as we went to leave he noted that it was a really “good catch on the part of Dr Wagner” to find the irregularities. Which should definitely say something about her attention to detail and knowledge! The staff was super friendly and I will be continuing to see Shawnee Optical! They were all professional and so very sweet! I’m so appreciative for their attention to my daughter’s vision.